Verify Us Before You Trust Us

You are probably comparing five or more clinics right now. Every one of them promises a perfect smile, “European standards” and a warm welcome. This page exists so you don’t have to take our word for anything — here is what you can actually verify about us before you send a single photo or a single euro.

What we are — and what we are not

Santé Clinic Turkey is a patient coordination agency, not a dental chair. We say this openly because it is exactly why patients choose us: in Istanbul, many doctors work across 3–4 clinics at once, consultations are rushed, and the person selling you a treatment plan is often paid to upsell it. Our coordinator works for you: she is at the clinic in person, attends your appointments, translates everything, and pushes back when a proposed plan looks bigger than your case needs.

What you will know before you pay anything

  • The exact clinic and the doctor treating you — named before any payment, not “our partner facility”.
  • A video call with the doctor before you book flights — on request — if you want to hear the plan from the doctor directly, we arrange it and translate.
  • A written, all-inclusive treatment plan with the final price — treatment, hotel, transfers. If it’s not in the plan, you don’t pay for it.

Documents you go home with

  • Written 5-year warranty on implants and veneer/crown work — honored by the clinic, monitored by us.
  • Implant passport for every implant placed (we work with Straumann, Nobel Biocare and other verified brands) — any dentist in your country can identify exactly what is in your jaw.
  • Your full treatment records and x-rays — they are yours, and you leave with them.

What we check before we ever send a patient to a clinic

We decline far more clinics than we work with. Our vetting standard, in the order that actually matters:

  1. Who really operates. The doctor shown in the ads must be the doctor holding the drill. We confirm the operating specialist by name for every case.
  2. Material traceability. Implant and ceramic brands must be verifiable — boxes opened in front of the patient, passports issued. “German quality” without a brand name is a no.
  3. How they behave when something goes wrong. We check how the clinic handled redos and complications — a clinic that has never redone work for free is either perfect or hiding something.
  4. Warranty in writing, not “of course, we guarantee everything” over WhatsApp.
  5. No conveyor-belt scheduling. If a clinic books veneier preps in 40-minute slots, we walk away.
  6. Honest diagnostics. We have seen doctors recommend against treatment a patient asked to buy. Those are the doctors we keep. (One of our patients recently asked for 20 veneers — the doctor’s first answer was that her natural teeth were too good to grind. She got her plan, and the honesty; that is the standard.)
  7. Sterilization and licensing basics — inspected on site, not from the website.
  8. Language support — the clinic must accept our coordinator in the room at every appointment.

Our accompaniment guarantee

If the clinic fails to honor your written warranty, we step in and get the redo done. An individual patient arguing with a clinic from another country has no leverage. We do: the flow of our future patients. The clinic knows it — and that changes how warranty cases get resolved.

Free second opinion on any quote you already have

Already collected quotes from other clinics? Send any of them to us on WhatsApp — a real coordinator (not a bot, not a sales script) will go through it line by line, for free:

  • what is actually included — and what will be added in the chair;
  • whether the materials named justify the price;
  • which questions to ask that clinic before you commit.

We do this even if you never become our patient. Comparison-shopping is exactly what we would do in your place.

💬 Send your quote for a free check

Check us independently

Questions smart patients ask us

Are you a clinic or an agency?
An agency. We coordinate your treatment at vetted partner clinics in Istanbul and stay responsible for the process end to end — from the first WhatsApp message to post-op follow-up after you fly home.
Who will my doctor be?
You get the doctor’s name and profile together with your treatment plan, before any payment. If you want to speak with the doctor directly, we arrange a video call before you travel.
How do you make money if the consultation is free?
The clinic gives us a partner rate; the difference covers your hotel, transfers and our coordination. You pay the same as the clinic’s own public price — going direct would not be cheaper, you would just lose the coordinator. That is why we can publish prices openly on our price page.
Why should I believe you won’t upsell me?
Because our model depends on reviews and recommendations, not on one-off maximized invoices. When a doctor’s plan looks bigger than your case, our coordinator is the person in the room asking “why?” on your behalf.
Can you tell me the price from photos of my teeth?
Yes — send photos of your teeth on WhatsApp and you get a preliminary estimate based on our published prices. The exact, binding plan needs a panoramic x-ray (OPG): photos show shape, the x-ray shows bone and roots.
Can I see before/after examples?
Yes — message us on WhatsApp with your procedure and we send real cases similar to yours (smile close-ups don’t reveal identity, so patients agree to share them).
How fast do I get my plan after sending the x-ray?
The doctor reviews it and we come back with the full plan and price the same day, usually within a few hours.
How do I pay — and when?
Card or cash, your choice. Prices are quoted in EUR; your coordinator confirms the payment details for your exact plan before you travel — nothing is charged before you have the written plan.
What happens if something goes wrong after I fly home?
Your warranty is written, and if the clinic hesitates to honor it — we make it happen: our leverage is the flow of future patients we bring, and clinics protect that relationship. We coordinate the revisit and stay in the loop on WhatsApp — you are never left alone with the clinic.

Still cautious? Good — that is the right instinct in this market. Start with the free quote check above: worst case, you learn what to ask the clinic you were already going to choose.